Privacy commitments for an educational and simulation-first app.

Information we may collect

• Contact information you provide through support requests, such as name, email address, and message content.
• Technical information needed to troubleshoot app issues, such as device model, app version, operating system version, and error context you choose to share.
• Operational records related to support, compliance, security review, or abuse prevention.

How we use information

• To respond to support requests and product questions.
• To maintain app stability, diagnose service issues, and improve product clarity.
• To meet legal obligations, enforce policies, and protect users and the service.

What EtrixBest does not do

• It does not connect to a live brokerage or exchange account for order execution.
• It does not use your contact request to provide personalized investment recommendations.
• It does not sell support-contact information for third-party marketing.

User rights

Subject to applicable law, you may request access to, correction of, or deletion of personal information held in support records. You may also ask questions about how information is processed by contacting [email protected].

Security and retention

We use reasonable administrative and technical safeguards designed to protect support-related information. Records are retained only as long as necessary for support, security, legal compliance, and operational review.

Children's privacy

EtrixBest is not directed to children under the age required by applicable law in the relevant market. If you believe a child provided personal information, contact [email protected] so the issue can be reviewed.

Contact

For privacy questions, email [email protected]. For general product support, email [email protected].